Connect finance, supply chain, sales, service and project operations on a trusted, governed platform.
Explore the Dynamics 365 hubMicrosoft Dynamics 365
Move from digital systems to continuous evolution
Start with fragmented processes, establish Dynamics 365 as the digital core, then connect data intelligence, AI agents and tailored applications so work becomes visible, controlled and increasingly automated.
Turn fragmented data into consistent metrics, management dashboards and analysis designed for action.
Explore data and BIOrganize knowledge, judgement, tasks and system actions into traceable, governed human–AI workflows.
Explore enterprise AICreate lightweight, integrated applications for high-value scenarios outside standard platform coverage.
Explore custom applicationsMicrosoft business applicationsDynamics 365 is a core IWS delivery capability
Dynamics 365 FinanceSupply Chain ManagementSalesCustomer ServiceProject OperationsPower Platform
Four strategic capabilities
One capability system for strategy and delivery
Core platforms, data intelligence, enterprise AI and tailored applications work together to support stable execution and sustainable change.
01ERP & CRM
Enterprise core digital foundation
Unify finance, supply chain, sales, service and customer operations on a scalable, governed platform designed for continuous evolution.
- More consistent and controlled core processes
- A trusted management view and clear data ownership
- Lower cross-functional coordination cost
02Business Intelligence
Data insights and business intelligence
Turn fragmented data into consistent metrics, management dashboards and actionable analysis so leaders can identify issues earlier and act with confidence.
- A shorter path from data to decision
- Higher-quality operating reviews
- Earlier visibility of margin, inventory and delivery risks
03Enterprise AI & Agents
Enterprise AI and agent applications
Design governed AI agents around real workflows so knowledge, judgement, tasks and system actions become a traceable human–AI operating model.
- Less repetitive knowledge work and waiting
- Faster response in complex processes
- Reusable organizational knowledge and rules
04Custom Applications
Custom enterprise applications
Create lightweight, integrated and rapidly evolving enterprise applications for high-value scenarios that standard platforms do not cover.
- Faster response to new operating needs
- Less manual work and fewer information gaps
- Better employee, customer and partner experience
Cross-industry matrix
One delivery discipline, adapted to different operating realities
We organize core platforms, data, AI and agile applications around management priorities—not a catalogue of technology features.
Advanced Manufacturing
Advanced manufacturing
Connect orders, supply chain, production, quality and asset data so manufacturing organizations can move from system go-live to transparent, resilient operations.
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Professional Services
Professional services
Create an operating loop across clients, projects, resources, delivery and margin so professional-services organizations can scale repeatable delivery.
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Retail & Distribution
Retail and distribution
Connect channels, stores, inventory, customers and supply networks to improve responsiveness and operating coordination.
ExploreDynamics 365 delivery evidence
Published projects that demonstrate delivery depth
These stories are adapted from cases already published on the IWS legacy website and add no unverified quantified claims.
ZIPPO（中国） · 01
ZIPPO (China): an integrated foundation for multi-channel operations
Dynamics 365 connects new-product, demand-planning, warehousing and multi-system integration scenarios.
Explore奇安信科技集团 · 02
QI-ANXIN: connecting group finance and project-based operations
A Dynamics 365 platform supports diverse revenue, project costing, group finance and system integration.
ExploreHOYA 豪雅 · 03
HOYA: group resource integration with Dynamics 365 F&O
A group platform connects multi-channel trade, production, intercompany transactions, after-sales service and finance.
ExploreExecutive perspective
Digital transformation perspectives for leaders
SMART MANUFACTURING INSIGHT
From Dashboards to Action: How AI Is Reshaping Manufacturing Operations
By connecting equipment, order, and team data in one decision loop, manufacturers can turn early signals into coordinated, traceable, and repeatable action.
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CMS Capability Test
CMS Capability Test: Turning Enterprise Publishing into a Better Content Experience
A bilingual, image-rich test article validates the complete IWS CMS workflow—from structured editing and media management to publishing and front-end presentation.
ExploreOur approach
A four-stage, consulting-led delivery method
Every stage produces clear business decisions, delivery evidence and governance boundaries.
Preparation
Interviews, current-state diagnosis, outcome framing and risk discovery.
Clear scope, stakeholders, priorities and risk register.POC Validation
Validate value, feasibility and readiness around high-priority scenarios.
Testable scenarios, success measures and investment evidence.Solution Design
Define the operating blueprint, solution, data architecture and roadmap.
Documented decisions, implementation plan and governance model.Go-live & Support
Cutover, stabilization, value review and continuous improvement.
Support model, review cadence and improvement backlog.Executive dialogue
Ready to turn digital projects into operating capability?
Schedule a focused discussion on your business priorities, current systems and a practical path forward.