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Retail & Distribution · ERP · BI

Multi-channel operations and core-platform renewal

A unified foundation across orders, inventory, channels and finance reduces reconciliation and manual coordination.

The engagement began with operating processes and data ownership, aligned key master data and cross-channel rules, and introduced management views for regular operating reviews.

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Core challenges

  • Fragmented channel and inventory information
  • Heavy cross-system reconciliation
  • No consistent management view

Business value

  • Greater channel and inventory transparency
  • Less repetitive work and reconciliation
  • A core platform ready for continued evolution

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Multi-channel operations and core-platform renewal | IWS